Privacy Policy
Last updated: October 29, 2026
1. Introduction
RisengDesign respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or purchase products from our online store.
We process personal information in accordance with applicable data protection legislation, including the Norwegian Personal Data Act and the General Data Protection Regulation (GDPR), where applicable.
2. Data Controller
RisengDesign is responsible for processing personal information described in this Privacy Policy.
Business name: RisengDesign
Email: [Insert your business email address]
Business address: [Insert your registered business address]
Organisation number: [Insert your organisation number, if applicable]
For questions regarding privacy or the processing of your personal information, please contact us using the email address above.
3. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Contact information
Name
Email address
Telephone number, if provided
Information included in messages sent through our contact form
Order and transaction information
Billing and shipping addresses
Products purchased and order details
Payment status and transaction references
Information necessary to process, deliver and support your order
Payment card details are generally processed by the relevant payment service provider and are not stored directly by RisengDesign unless explicitly stated otherwise.
Technical and website usage information
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited and interactions with the website. This may occur through Squarespace and its website functionality, analytics and security services.
Cookie information
Our website may use cookies and similar technologies to maintain essential website functionality, remember preferences and, where enabled, analyse website traffic.
4. How We Use Your Information
We use personal information for the following purposes:
To process and fulfil orders.
To arrange shipping and delivery.
To communicate with customers regarding orders, enquiries and technical questions.
To provide customer service and handle complaints or warranty matters.
To maintain, secure and improve our website.
To meet accounting, tax and other legal obligations.
To prevent fraud, misuse and unauthorised activity.
To analyse website performance where permitted by your cookie preferences and applicable law.
We do not use personal information for unrelated purposes without an appropriate legal basis.
5. Legal Basis for Processing
Depending on the purpose, we process personal information on one or more of the following legal bases:
Contract: Processing necessary to fulfil an order or take steps requested by you before entering into a contract.
Legal obligation: Processing necessary to comply with applicable accounting, tax and other legal requirements.
Legitimate interests: Processing necessary for legitimate business purposes, such as responding to enquiries, maintaining website security and improving our services, provided these interests do not override your rights.
Consent: Processing based on your consent, where required, including the use of non-essential cookies or certain marketing activities.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
6. Sharing of Personal Information
We do not sell your personal information.
We may share relevant information with trusted third-party service providers where necessary to operate our business, including:
Squarespace: Website hosting, online store functionality and related services.
Payment providers: To process payments securely.
Shipping providers: To deliver purchased products.
Professional advisers and public authorities: Where necessary for legal, accounting or regulatory purposes.
These parties may process personal information only as permitted by applicable law and the arrangements governing their services.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
7. International Data Transfers
Some service providers may process or store personal information outside Norway or the European Economic Area (EEA).
Where personal information is transferred internationally, we rely on an applicable legal transfer mechanism and any required safeguards under data protection legislation.
Further information about relevant service providers and their data processing practices may be available in their respective privacy policies.
8. Data Retention
We retain personal information only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Customer enquiries: Retained for as long as necessary to respond and manage any subsequent follow-up.
Order and accounting records: Retained for the periods required by applicable accounting and tax legislation.
Website and security data: Retained according to the relevant service settings and operational requirements.
Consent records: Retained where necessary to document and manage consent.
When personal information is no longer required, it will be deleted or anonymised where appropriate.
9. Cookies and Analytics
Our website is hosted on Squarespace, which uses certain cookies and similar technologies to provide essential website functionality, security and performance.
Depending on our website configuration, additional cookies may be used for analytics or third-party integrations.
Where required by law, non-essential cookies will only be used after you have provided valid consent. You can manage your preferences through the website's cookie settings, where available.
You can also manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
10. Your Rights
Subject to applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restriction of processing.
Object to certain types of processing.
Request data portability where applicable.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).
To exercise your rights, contact us using the contact details provided above. We may need to verify your identity before responding.
You can find more information at www.datatilsynet.no.
11. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure.
Our website is hosted on Squarespace, which provides security features including HTTPS encryption when correctly configured. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
12. Third-Party Websites
Our website may contain links to external websites or services. These websites operate independently and have their own privacy policies. We are not responsible for their privacy practices or content.
We recommend reviewing the privacy policy of any third-party website you visit.
13. Children's Privacy
Our website and products are intended for general customers and are not specifically directed at children. We do not knowingly collect personal information directly from children for marketing purposes.
If you believe that a child has provided us with personal information unnecessarily, please contact us so that we can assess the matter and take appropriate action.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality or applicable legislation.
The latest version will be published on this page, with the updated date shown at the top.
15. Contact
If you have questions about this Privacy Policy or how we process your personal information, please contact:
RisengDesign
Email: [Insert your business email address]
Address: [Insert your registered business address]