Shipping Policy

Last updated: October 29, 2026

1. Order Processing

RisengDesign develops and supplies specialist automotive components. Some products may be manufactured in limited production batches or made to order.

Orders are processed after payment has been confirmed. Processing times depend on product availability and whether the items are in stock or require additional manufacturing.

If an order is subject to an unexpected delay, we will contact the customer using the contact information provided at checkout.

2. Shipping Destinations

We ship to the destinations available at checkout. Shipping availability may vary depending on the product, destination and carrier.

If your country or region is not available at checkout, please contact us before placing an order.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout where available. The cost may vary depending on the destination, package dimensions, weight and selected shipping service.

Any applicable customs duties, import taxes or other charges imposed by the destination country are the responsibility of the customer unless stated otherwise at checkout.

4. Delivery Times

Estimated delivery times depend on product availability, order processing, destination and the shipping carrier.

Any delivery estimates provided are indicative and are not guaranteed unless explicitly agreed in writing.

RisengDesign is not responsible for delays caused by the shipping carrier, customs clearance, weather conditions or other circumstances beyond our reasonable control. This does not limit any rights you may have under applicable consumer protection legislation.

5. Tracking and Delivery

Where tracking is available, tracking information will be provided when the order is dispatched.

Customers are responsible for providing accurate shipping details at checkout. Additional costs resulting from incorrect or incomplete delivery information may be charged to the customer where permitted by law.

Please contact us if your shipment appears to be delayed, lost or incorrectly delivered.

6. International Orders and Customs

International orders may be subject to customs inspections, import duties, VAT or other local charges.

Customers are responsible for complying with applicable import requirements and paying charges not collected at checkout. Customs procedures may also affect delivery times.

7. Damaged or Missing Shipments

Please inspect your shipment upon delivery. If a product arrives damaged, is missing from the shipment or appears to have been lost in transit, contact us as soon as reasonably possible.

Include your order number and, where relevant, photographs of the packaging and damaged items so we can investigate and assist with the claim.

Nothing in this policy limits your statutory rights regarding defective, damaged or incorrectly delivered goods.

8. Contact

For questions about shipping, delivery or an existing order, please contact:

RisengDesign
Email: riseng@gmail.com
Website: https://www.risengdesign.no